FREQUENTLY ASKED QUESTIONS

HERE YOU WILL FIND ANSWERS TO ANY QUESTIONS YOU MAY HAVE YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

HERE YOU WILL FIND ANSWERS TO ANY QUESTIONS YOU MAY HAVE YOUR QUESTIONS

FREQUENTLY ASKED QUESTIONS

SURF CLASSES

HOW LONG ARE THE CLASSES?

We offer packages of 5 and 20 hours or single classes each class lasting 2 hours with the exception of classes organized by groups (12+ people) that can choose class lengths of 1 hour, 1 hour and 30 minutes, or 2 hours.

HOW OLD DO I HAVE TO BE TO PARTICIPATE IN A SURF CLASS?

We offer courses for every age and level from 6 years (4 years in day camps) to teens and adults. Groups will be formed based on age and level.

WHEN ARE THE CLASSES?

At Peña Txuri Surf School, our doors are open all year to offer beginner, improvement and competition courses.

Course schedules vary seasonally:
From January 1st to June 17th: 2 classes every day, 1 in the morning and 1 in the afternoon (times depend on tide and conditions).
From June 18th to September 18th: 09:00 -11:00 / 10:30 -12:30 / 12:15 -14:15 / 15:30 – 17:30 / 17:00 – 19:00 / 18:30 – 20:30.
From September 19th to December 31st: 2 daily classes, 1 in the morning and 1 in the afternoon (times depend on tide and conditions).

HOW DO I MAKE A RESERVATION?

Reservations and/or inquiries about availability can be done through the online reservation system or by contacting us on the web or by telephone.

HOW MANY STUDENTS PER INSTRUCTOR?

The groups are formed with a maximum of 6 students per instructor, ensuring personalized instruction and safety.

WHAT IS INCLUDED IN THE PRICE?

The price includes: wetsuit and surfboard, instructor, and liability and accident insurance.

WHAT LANGUAGE ARE THE CLASSES TAUGHT IN?

The classes can be taught in Basque, Spanish, English and French depending on each client’s needs and preferences.

WHAT DO I NEED TO BRING TO THE CLASS?

You only need to bring a swimsuit, flip flops and a towel. We will lend you all of the necessary gear for the class (wetsuit and surfboard).

WHO WILL BE MY INSTRUCTOR?

All of our instructors, besides having great experience practicing and teaching surf, are certified by the Basque Country Surfing Federation (Federación Vasca de Surf). Our team is prepared to offer any type of course from beginner courses to improvement and competition.

PUBLIC TRANSPORT

The school is located next to Arrietara Beach, in the Biscayan town of Sopela. To arrive by public transport from Bilbao, Getxo or Plentzia…take Bilbao Metro Line 1 and get off at Larrabasterra.
From the metro station, there are two options to get to the school. You can walk from the station to the beach (about 15 minutes) or catch the shuttle bus which leaves from the bus stop by the metro exit and will take you right to the beach.

WHERE CAN I KEEP MY THINGS WHILE I AM TAKING THE CLASS?

Our changing rooms have shelves where you can store your belongings. If you would like to leave valuables, please store them at reception.

KIDS SURF CAMPS

WHO IS RESPONSIBLE FOR MY CHILDREN IN THE CAMP?

All of the participants will be supervised at all times, from their arrival, until their departure, by licensed instructors with great experience in sports education. The instructors will be in charge of supervising and organizing all of the camp activities.

WHAT IS THE MINIMUM AGE REQUIRED?

From 4 years and up.

HOW DO YOU ORGANIZE DROP-OFF AND PICKUP?

The families have a half and hour window before and after the scheduled check-in and check-out time to pick-up and drop-off the children. We have bus service to pick up and transport camp participants. The transportation can be identified by a poster with the Peña Txuri Surf Eskola logo.

TRANSPORTATION

We have a round-trip transportation service. Choose your stop along the different routes.

WHAT WILL THE KIDS EAT?

We offer a dining service with a varied, homemade menu (first course, second course and dessert) in the neighboring restaurant in Arrietara.

DO I HAVE TO KNOW HOW TO SWIM?

It isn’t required to know how to swim, all of our activities are adapted to the abilities and needs of each participant.

WHAT DO THEY NEED TO BRING TO CAMP?

– Beach towel.
– 2 Swimsuits.
– Flip flops and sneakers/trainers.
– 1 sweatshirt.
– 1 raincoat.
– Sunscreen.
– Food for the Friday excursion.

SUMMER CAMPS + ACCOMMODATION

WHO WILL SUPERVISE MY KIDS IN THE CAMP?

We always care for the safety and security of your children. Your children will be supervised 24-hours a day by our instructors.

WHERE DO THEY STAY?

Accommodation is in a beach house with shared rooms of 6 and 10 places, each one with a private bathroom. In addition to the shared rooms, the house has several common areas such as: lounge/dining room, terrace and garden with seating areas and ping-pong table.

WHAT IS THE MINIMUM AGE REQUIRED?

10 years and up.

DO YOU NEED TO KNOW HOW TO SURF?

No. We teach classes from beginner to advanced.

HOW DO YOU ORGANIZE PICKUP/DROP-OFF?

We are flexible with pickup and drop-off. On both the first and the last day, we recommend you arrive before 19 hours.
We have a transfer service to pick up the students. We will always be waiting at the airport or station of arrival with a Peña Txuri Surf Eskola poster.

WHAT DO THEY NEED TO BRING TO CAMP?

-Documents:
Remember to bring the following important documents: Health card, ID card, parental consent form.

-Money: 
However much money you believe will be necessary for your vacation, you will not need much.

-Clothes and personal items:
– Beach towel and bath towel.
– Shorts and pants.
– 2 Swimsuits.
– 1 shirt per day.
– Flip flops and sneakers/trainers.
– 2 sweatshirts.
– 1 raincoat.
– Sunscreen.
– Personal hygiene products (toothbrush, shampoo, etc.).
– Small backpack.

ACCOMMODATION

CAN I USE THE KITCHEN?

No, guests only have access to the microwave, coffee/tea maker and refrigerator.

WHERE CAN I EAT?

We provide a food service with an advanced reservation. See prices. In addition, the neighbourhood has a large variety of restaurants and pintxo bars.

HOW ARE THE ROOMS ORGANIZED?

The rooms are organized with 6 and 10 beds. Rooms will be assigned at reservation. All of the rooms are mixed-gender.

HOW DOES ARRIVAL/DEPARTURE WORK?

Check-in: all check-ins should be done between the hours of 12:00h and 22:00h. Check-out: The check-out time is before 12:00h.

HOW DO I ACCESS THE HOUSE?

All guests will be provided with a set of keys in order to access both the house and their room. There is a € 15,- fee for lost keys.

CAN I STORE MY LUGGAGE?

We provide luggage storage on the day of arrival and departure (10:00h – 22:00h).

CAN YOU SMOKE ON THE PROPERTY?

Smoking is prohibited in the rooms and common areas. Smoking is only permitted in the terrace and garden.

ARE PETS ALLOWED IN THE HOUSE?

No, we’re sorry.

IS IT NECESSARY TO RENT A CAR TO GET AROUND?

We are fortunate that our house and facilities are situated right on the beach, with easy and comfortable access to public transport. There is a bus stop which connects our facilities to the neighboring town in just 3 minutes. From Sopelana, there is a metro which connects Sopela with Bilbao in just 30 minutes and runs every 10 minutes.

STILL NEED HELP? PLEASE SEND US A MESSAGE

If you have any questions, please contact us and we will respond as soon as possible.

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